Privacy Policy

1. Introduction

Welcome to HUK Cosmetics ("we," "our," "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect and process the following types of information about you:

Personal Information You Provide

• Contact Information: Name, email address, phone number, shipping address, billing address.
• Account Information: Username, password, and other registration details.
• Business Information: Company name, brand details, product requirements.
• Communication Data: Messages, inquiries, and feedback you send to us.
• Payment Information: Payment method details (processed securely by third-party payment processors).

Automatically Collected Information

• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time and date of visits.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To process your orders and manage your account.
• To respond to your inquiries, requests, and provide customer support.
• To send you technical notices, updates, security alerts, and administrative messages.
• To send you marketing communications (with your consent) about our products, services, and promotions.
• To analyze website usage and improve our website, products, and services.
• To detect, prevent, and address technical issues, fraud, or security breaches.
• To comply with legal obligations.

4. Legal Basis for Processing

Under applicable data protection laws, we rely on the following legal bases to process your personal information:

• Contract Performance: Processing necessary to fulfill our contract with you (e.g., processing orders).
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud.
• Consent: Where you have given explicit consent for specific purposes (e.g., marketing communications).
• Legal Compliance: Processing necessary to comply with legal obligations.

5. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf (e.g., payment processing, shipping, data analytics, email delivery).
• Business Transfers: If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: To protect and defend our rights, property, or safety, and that of our users or others.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission.
• Secure servers and firewalls.
• Regular security assessments and updates.
• Access controls and employee training.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of processing.

When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information under certain circumstances.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to processing of your personal information for direct marketing purposes.
• Data Portability: Request transfer of your personal information to another organization.
• Withdraw Consent: Withdraw consent at any time where we rely on consent for processing.

To exercise any of these rights, please contact us at info@huk.co.in. We will respond to your request within 30 days.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Remember your preferences and settings.
• Marketing Cookies: Used to deliver relevant advertisements to you.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

11. Children's Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our website and services, you consent to the transfer of your data to countries that may have different data protection laws than your country.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

HUK Cosmetics
H-441, Gali No-17A, Budh Vihar Mandoli, Delhi - 110093, India
Email: info@huk.co.in
Phone: +91 95991 72879